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Is Libra the Future of Global Digital Currency

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Libra’s corporate backers are backing out. Over the last two months, we’ve seen PayPal, Mastercard, Visa, eBay, and Stripe all exit the Libra Association. The ship jumping came at a particularly bad time for Mark Zuckerberg who also faced a Capitol Hill grilling in October . While Libra is currently on the ropes with regulators, we wanted to know how consumers felt about Libra. It is still early days and basic awareness is low. But our research suggests that Facebook’s Libra is still in the fight . When we consider trends in financial technology market research , there is a pattern. It often begins with early alarm and resistance to innovations that change the way we pay. Online banking, online shopping, online investing, peer-to-peer payments. All were once met with regulatory and consumer suspicion. And all followed a similar path to adoption. This is, in part, why we don’t think Libra should be counted out. Insight Analysis And Consulting firm Grail Insights rece...

Grail’s Role as a Market Research Consultant

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With increasing competition, marketing teams face a challenge to win new customers as well as retain the existing ones. In such mature markets, it is important to know your customers and understand their preferences. To remain competitive, companies must develop strategies to differentiate their products/services and improve their market share. Continuous innovation and healthy customer relationships can play a significant role in building customer loyalty. On the other hand, it is important to track the shifting customer demands and their spending habits to create new cross selling and bundling opportunities, which can further boost market share. Lastly, evaluating the right pricing mix for various customers across different geographies remains the most critical step to entice customers. This is exactly where the role of a market research consultant comes into play, who studies the market forces and suggests the best-suited product features, and most importantly the ...